References & Credentials

• Testimonials

• Insurance and Bonding Agreement

• Memberships

Testimonials

"I wanted to give feedback on my first experience with your service and specifically Miriam Fernandez.

Manny had always been a very low maintenance cat most of his life, but having found myself suddenly with a special needs kitty leaving town for even a short time was a very stressful prospect.

If Miriam is an example of the quality of all your pet sitters, I have no reservations about recommending PhilaPets.com to anyone of my friends with healthy and special needs pets. Starting with the orientation, I had no hesitation leaving Manny in her care. Manny and Miriam seemed to instantly "click". Coming home to her daily diary of her visits was pleasant reading upon coming home.

The way you have the service set up to hold my keys, easy access to schedule service, and quality sitters gives me back a freedom I thought I had lost when Manny was diagnosed with diabetes."
    -Manny's Mommy

"In late June we found out that out previous sitter had left Philapets. I was worried because out dog Butter is, well, special. Brendan Oram was assigned to us and again I was worried as she takes to females faster than males. She did not fail to live up to her reputation and put Brendan through the ringer. She went after his feet, barked and growled, and in his words 'limited his movement around the apartment'.

But he took it as a challenge and somehow saw Butter's redeeming qualities (or he is a masochist) and wrote to be asked for by name next time we need service. Wow! Anyway, thanks for providing a great service and next time you see Brendan give him a pat on the back.

Oh, did I mention we feed Butter a raw diet and Brendan is a vegetarian? As a 16 year vet of the vegetarian way of life, I understand that was probably not fun, so I really really appreciated it."
    -Butter's Mommy

"Thanks for taking care of my cats during this year and for making me feel that I was leaving them in great hands while I was gone. "
    -Piruja, Sylvestre, and Serena's Daddy

" I just wanted to thank you, Zeth, and Angie for being so prompt and helpful with the holiday scheduling. I really do appreciate your hard work and dedication. (And obviously, Max does, too.)"
    -Max's Mommy

"We really appreciate the love and care that Mr. B has received from everyone at PhilaPets. You guys were there for him when we couldn't be-- often at the last minute. That attention is invaluable. Thank you!"
    -Mr. Belvedere's Mommy and Daddy

"We came back today from our short trip for Thanksgiving and Rachel worked out great. She left a note after every visit which was also wonderful."
    -Meesha and Mischief's Mommy

"Seriously, I don't know how to convey how grateful we are -- you all are above and beyond, and it's been such a huge source of comfort to us and especially to miss Sammy. THANK YOU!!!"
    -Samantha's Mommy and Daddy

"Thanks for everything! Megan was a terrific cat visitor, my cat Yoda was so much happier when I returned from this trip than when I returned from previous trips. Also I appreciated Megan leaving me a note about each visit. She's great!"
    -Yoda's Mommy

"Thank you all for taking such great care of Baron. He was glad to see us yet he was very mellow. He seemed to have gotten great attention and care while we were gone. Thanks."
    -Baron's Mommy

"T Ritchie has been walking Franklin for a couple of weeks and I LOVE her!"
     -Franklin's Mommy

"It was such a pleasure having Lauren here while I was away. She was great with my (5) cats and the place was immaculate when I returned."
    -Jingles, Max, Pepper, Tiffany, and Tiger's Mommy

"Hey there, First of all, can I just say that I love Alice? She is the absolute best! We are so grateful that she was able to come through for us last weekend."
    -Izzy, Jack, and Sweet Pea's Mommy

"I also wanted to forward my gratitude to Deirdre who cared for my rabbits last week. When I arrived home, the cage was clean and the area surrounding the cage was spotless. For a mother of a 19 month old who just arrived home from a different country with a different time-zone, this made my life so much easier. It gave me a little time to recuperate and I greatly appreciate that."
    -Cowboy and Peter's Mommy

"Rob Reed cared for my 11 year old Rottweiler, Max for 2 weeks in early August. Rob did an OUTSTANDING job. Upon my return, my dog was quite calm and relaxed. It was obvious that Max had all of his needs met and was very well cared for in my absence. I would also like to commend you, as an organization, for maintaining an extremely well run business that offers it's clients such peace of mind. I find it very comforting to know that the sitter responsible for my pet has all of your staff's expertise available to them at any time. Thanks again for your help ... MUCH appreciated !!!"
    -Max's Mommy

"We thank you for giving us John -- Lola has enjoyed his services. Moreover, thanks for the email updates and other posts that keep us abreast of what you guys are doing. You have a class organization."
    -Lola's Mommy and Daddy

"We wanted to send you a note to thank you and Miriam for doing such a great job in caring for Asher and Alex during our recent trip. This was the first time that we used your services and we must say, they have exceeded our expectations on every level! Not only did Miriam take meticulous care of our two cats, she went above and beyond in cleaning up after them. In fact, one of them had vomited a few times on one of our news rugs and she went so far as to cover that area with paper to prevent any further marks if they should do it again! And she left a journal of her activities and observations covering each day she was here -- a very nice 'personal' touch.

So, thank you to PhilaPets and to Miriam! We will definitely be using your services during all of our future trips."
    -Asher and Alex's Daddy

"Thank you for taking such great care of Murphy on two recent occasions. Cindy and Brittany were so professional, and Murphy obviously appreciated the personal attention! "
    -Murphy's Daddy

"My weekend was so much better knowing that you were watching my guys.  It's truly amazing how in such a short time you were able to understand and appreciate their unique personalities.  It's exactly why I call Buddy the man of the house and Molly, my supermodel with her attitude."
    -Buddy and Molly's Mommy

"Thank you, thank you, thank you for taking such wonderful care of Rocki and Adrienne while we were out of town. After researching and visiting many kennels (and not being impressed!) I was so happy to hear of your service. It was just great to come home to notes from Krista and to two happy pets. I felt so good knowing that the pets were in their own home and had a great companion like Krista coming by to take care of them.

I will absolutely use your service in the future and I would recommend PhilaPets to anyone and everyone with animals!"
    -Rocki & Adrienne's Mommy

"I want to thank you and John for making my no-so-pleasant trip to the hospital much more relaxed than I thought. You and your staff have gained my confidence and I plan on using your service again. I was impressed by not only the quick response from you but from your staff and overall professionalism. I feel at ease using you again. I also will recommend your services to other attorneys here at my firm who travel quite often as well."
    -Halston's Mommy

"I just wanted to extend a very warm thank you to Rose and the PhilaPets team! We are so grateful we found you guys. Not only do you make our lives easier, but have enriched our kitties lives as well. We used to leave town for a few days, leaving friends to care for Bombay and Seven, but it wasn't until Seven needed meds before we really found PhilaPets. I've never felt more confident and assured of their safety.

On a more personal note, Rose is fantastic! She cared for Bombay and Seven a couple of weekends ago. We came home to a calm and happy family. In the past, Bombay would be so angry at our absence she'd urinate on the carpet in our presence just to prove her point. It hasn't happened since PhilaPets. Thanks again!"
    -Bombay & Seven's parents

"Just wanted to let you know that I think your service, employees, and website are fabulous!!!  I tell everyone about it - you've really created a one-of-a-kind operation there!"
    -Asher and Atalanta's mom

"It's the next best thing to being there..."
    -Lucy's parents

"Instead of worrying about flying fur during our recent trip to Italy, we hired PhilaPets.com to check daily on Tikkun, Lilith and Gingi. In addition to fresh food and water and scooped poop, Deirdre gave each of them her full time and attention. And because of her veterinary experience, we felt confident that she would spot any illness or out of the ordinary behavior. However, we didn't expect the appreciation she had for each of our very different animals. The notes she wrote during her visits were not only fun to read, but also reassured us that Deirdre really "knew" her charges, even if Lilith wouldn't come out of her secret hiding places. We plan to use Deirdre and PhilaPets.com whenever we are away from home for an extended period."
    -Tikkun, Lilith, and Gingi 's parents

"Going out of town at short notice has never been easier for my husband and me! We rely on PhilaPets.com for the exceptional care they take of our cats Echo and Neo and the rapport they share with them. So thanks to PhilaPets, while we are away our cats certainly do play!"
    -Echo and Neo 's parents

"We received the best care imaginable from PhilaPets.com. Whenever we go out of town we feel comfortable knowing that our two cats will be cared for in a professional manner while receiving the loving attention that they need on a daily basis."
    -Sage and Lizzy 's parents

Insurance and Bond Agreement
PhilaPets' insurance certificate and bond agreements are available on request.

Memberships
PhilaPets is a member of the following organizations:

Pet Sitters International
Please click the link to find out more about PSI. Here are a few of the minimum quality standards one needs to belong to PSI:

• The sitter is bonded and insured.
• The sitter provides references.
• The sitter has experience in caring for pets and is clearly mindful of their safety and well-being.
• The sitter provides written literature describing services and stating fees.
• The sitter visits the client's home before the first pet sitting assignment to meet the pets and get detailed information about their care.
• The sitter shows a positive attitude during the initial meeting and seems comfortable and competent dealing with animals.
• The sitter wants to learn as much as possible about the animals in his or her care.
• The sitter provides a service contract which specifies services and fees.
• The sitter is courteous, interested and well informed.
• The sitter takes precautions to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.
• The sitter conducts business with honesty and integrity and observes all federal, state and local laws pertaining to business operations and animal care.

National Association of Professional Pet Sitters
Please click the link above for more information on NAPPS. Each member must agree to a Pledge of Professional Conduct, including the following:

• To deliver skillful, safe, compassionate care to all pets entrusted to my supervision.
• To keep all client information confidential.
• To safeguard the client's residence by taking all reasonable precautions.
• To respect my fellow professional pet sitters and to treat employees, customers, and competitors with honesty and integrity
• To operate my pet sitting business in a professional manner and to enhance the pet sitting industry within the community.