PhilaPets.com Newsletter: August 2010
PhilaPets News and Information
PhilaPets Feedback Hotline!
At PhilaPets we pride ourselves in providing excellent service without exception to each and every pet and pet parent. We want to know how you feel about the pet care you’ve received from our Pet Care Specialists, as well as the quality of customer service provided by our Management Team.
Has your PCS wowed you with the level of pet care service he or she has provided? We want to hear about!
Do you have suggestions on ways to improve our services? We want to know about that, too. It is our goal to provide you with the best possible service and care for your animals.
The time that you take to provide us with your feedback is greatly appreciated and enables us to continually strive for excellence.
Please let us know how we're doing by calling our feedback line at (215) 435-5406 or by writing to
feedback@philapets.com
We look forward to hearing from you!
See what other pet parents have already said about PhilaPets!
Leash Safety and Your Pet
PhilaPets' philosophy of "treating each animal as we would our own" is paramount in achieving superb quality pet care. We are not only serving pets, we are serving their parents. Communication, honesty, and mutual understanding are key to providing excellent customer service and pet care. There are many precautions that our Pet Care Specialists take every day when handling your pet, one of which is quality of the leash, collar or harness used when walking. PhilaPets has adopted a new Leash Policy to help ensure animal safety when your pet is under our care.
We understand the convenience of a long extending leash can be great in certain settings, however, we feel it is not the safest tool for daily walking in a high traffic area like the city. The thin thread
can (and has been known to) snap without warning and the extended length of such leashes can prevent the Pet Care Specialists from optimally controlling your dog and/or any scenario that may present itself (approaching dogs, bicycles, cars, etc.)
Throughout our many years of experience, we have found the safest and most successful tool to be a standard 4" latched flat leash. We have advised all of our Pet Care Specialist to use such leashes in place of the Flexi or extended leashes.
Pet-Friendly Events
What: PAWS Fundraising Events
When: Sunday August 1, 2010 - Monday November 1, 2010
Where: Various locations Philadelphia
Looking for something to get involved in before the summer is over?
Why not drop by one of the many weekly PAWS fundraising events throughout the city. Helping our city’s animals in need is easy and fun with events like "Dine with your Dog" nights at Meritage, where 10% of proceeds go to PAWS; a "Dog Wash and Dog Adoption" at Whole Foods Market, and the "Meow Mixer" at The American Pub.
Check out the complete list of PAWS events
What: 4th Annual PAWS Mutt Strut
When: Saturday October 30, 2010 - Saturday October 30, 2010 [11:00am]
Where: FDR Park 1900 Pattison Avenue, Philadelphia PA Map
The Mutt Strut is a yearly tradition where dogs and the people who love them gather to raise funds and awareness for the Philadelphia Animal Welfare Society's lifesaving efforts.
Registration is now open for the 4th Annual PAWS Mutt Strut, which will take place Saturday, October 30th at FDR Park. This year PAWS has a brand new Web site PawsMuttStrut.org where you can register for the event, start a team, build a fundraising page, and make donations.
Hope to see you there!
In The News
Philadelphia Tails 2010 Reader's Choice Awards
Tails Magazine is Philadelphia's local dish for everything pet-related. Every year the magazine asks Philadelphian's to participate in their Reader's Choice Awards. Tell Tails who your favorites are for 2010: local vet, groomer, trainer, pet photographer, dog walking service, dog park....and more! Voting is open until September 9th and four lucky voters will be selected to receive cool prizes!
Let everyone know who you turn to to help you care for your four legged friends. Winners will be announced in the November issue of Tails.
Cast your votes!
