PhilaPets News and Information

PhilaPets has always been focused on meeting the needs of our clients and is happy to announce the switch to an all electronic payment system. We were the first to offer the people of Philadelphia an online scheduling system, and for the last six years, our clients have had access to schedule and monitor all aspects of their pet sitting needs from the comfort of their own home, at any time, any day. We are adding that same great accessibility to our billing system as well.

Moving to an electronic system will ensure that our accounts are always up to date and not have to worry that a payment may have been lost in the mail, forgotten in the bottom of a bag or purse, or left in a client's home. In addition, an all electronic system will eliminate a lot of unnecessary paperwork, trips to the bank and post office, and help streamline our back-end processes -- all of this resulting in more time that our staff can spend focusing on our clients and their pets.

We are shooting to make this digital transition by May 15th, 2010. So how can you get setup?

1. You can submit your credit card information online. Below is a link to log into your PhilaPets.com account.

https://my.philapets.com/CreditCard.asp

2. You can call us at (215) 893-0894 with this information during our normal business hours:

Monday - Friday: 9:30am - 5:30pm
Saturday: 10am - 3pm
Sunday: 12pm - 3pm

The security of your financial information is very important to us. That is why we use PayPal as our credit card processing service. PayPal is a fully PCI DSS compliant payment service provider. PhilaPets.com will store only the last four digits of your card number for your reference. All communication to and from PayPal is done via a secure, 128-bit encrypted, https connection.

We are very excited to roll this new service out to you and welcome any questions you may have.

Movin' on Up!

We have some very exciting managerial promotions to announce!

Our very own Katherine Veri is now the PhilaPets General Manager! Kat has been our Service Coordinator for over two years now and in that time has been the driving force behind our continued success. We applaud her hard work, tireless dedication, and the exceptional support she's provided our staff and clients since joining the team and are so very pleased to announce her promotion -- way to go Kat!

We are also excited to share the news that Megan O'Mara, Pet Care Specialist and Weekend Manager, has been promoted to the position of Service Coordinator! Megan joined the PhilaPets team as a PCS in June of 2008 and became an invaluable asset from day one. Her efforts did not go unnoticed, as she was quickly promoted to Weekend Manager. We have no doubt that she'll continue to shine in her new role as Service Coordinator. Well done Megan!

Amy Melvin, former PhilaPets Weekday Manager, has graduated with her Master of Education degree from Temple University. Amy continues to care for dogs and kitties with PhilaPets on a part-time basis, but you'll now find her flipping and twisting at The Little Gym of Narberth on a full-time basis, where she teaches gymnastics to students ages four months to twelve years.

Go Team!

Meet the PhilaPets.com Team

PCS Got Talent!

Rachel Levitt worked as a full-time PCS for PhilaPets from 2006 to 2008. She left full-time pet sitting in order to teach art during the school year, and continues to pet sit over the summer months over her summer break. Rachel is also an artist and has been painting custom portraits of animals for years.

She'd love to paint a custom portrait of your animal too!

See more of Rachel's work at her Web site!

In The News

Stamps to the Rescue!

The United States Postal Service's Postmaster General, John E. Potter, has teamed up with Ellen DeGeneres to help Homeless Animals throughout the United States find adoptive homes. Five cats and five dogs that were adopted from a shelter in New Milford, Connecticut are featured on these commemorative stamps. These "Animal Rescue: Adopt a Shelter Pet" stamps will be available for purchased on April 30th.

More information, visit your local post office or go online

Pet Health

Spring has Sprung! Beware the Fleas and Ticks…

Please remember that springtime is parasite season. Make sure to check your supply of flea and tick medications so that your animal is protected! If you need to make a trip to the vet for a fresh supply, it is always a good idea to check that your animal is up-to-date on all his or her shots. If you take your dog camping, out to the country, or for walks in heavily wooded areas, it is also a good idea to get a lyme vaccination.

More information about flea and tick prevention and treatment

New PAWS Spay/Neuter and Wellness Clinic Now Open

The Philadelphia Animal Welfare Society opened a spay/neuter and wellness clinic in the Grays Ferry section of Philadelphia on March 22nd of this year. PAWS hopes that this clinic will provide a number of benefits, to include reducing the number of homeless animals in this area of the city, serve the area's pet owners who have difficulty affording or do not have access to basic veterinary care, and aid rescue organizations that need affordable spay/neuter surgery and basic veterinary care to carry out their lifesaving work.

2900 Grays Ferry Avenue (map)
Philadelphia, PA 19146
(Right next to the Post Office)
Ph: 215-298-9680
Call to schedule appointment.

More information about this clinic, or to donate to PAWS

Free Eye Exams for Service Animals at CARES!

The Center for Animal Referral and Emergency Service (CARES) is offering free eye exams for service animal during the spring. From now until May 16th, you may register your active working service dog online for the free exam. Exams are scheduled and reserved on a first come, first served basis.

More information and to find out if your service animal qualifies.