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Testimonials"We arrived back earlier this evening, and I just wanted to tell you how much we appreciated your excellent care of Callie and Oliver. They were so relaxed, and looked so great when we got here! I am so delighted that you enjoyed both kitties; I can't get over the fact that Oliver even let you pet and brush him! Thanks for seeing that Callie got her meds, and for your wonderful notes. That's the first thing I look for, and I'm always so pleased to see the daily reports. Sorry you had to clean up after them one day, but I'm glad it wasn't too bad, and thanks also for taking out the litter. You [Wendy] and Mary Beth were a wonderful team, and we think you're great! I know that Callie and Ollie will look forward to seeing you again in about two weeks." "First of all, I have to say that MEG ROCKS!!!!! I have never felt better about a pet care provider in my life. In fact, I feel like I had my friend stay rather than my dog walker. Everything was left BETTER than it had been before, and Sam and Dora were so happy and well taken care of I feel like they were probably happier with Meg than me. Just amazing. Thank you so much!!!" "Thanks so much for Vanessa. What a doll! We returned home to find a very happy cat -- must have enjoyed his stay-cation
with Vanessa. She left detailed notes and everything at home looked great. "By the way, Megan has been FANTASTIC! Pepper just adores her and I really appreciate the notes
she leaves behind to let me know what Pepper was up to during the day. Thanks!" "I just wanted to tell you how great Scott was in a single visit to check on my cats when I was out of town.
Unbeknownst to me, apparently, Harry caught a mouse, which was waiting for Scott. Scott disposed of it with the litter.
I can't tell you how grateful I am that someone handled this supremely unpleasant task without complaint. Many, many thanks
to Scott and to Philapets for being reliably great." "I just wanted to drop you a quick note. My husband and I always remark how much we
appreciate Meg and how happy we are that she is caring for Truman.
It truly gives us peace of mind, knowing that she is with our little guy during the day. It is quite clear
that Truman loves her as well. She has been wonderful to work with - and has been a true
partner to us as we work with Truman through some of his 'puppy issues'. We truly cannot thank her
enough for all that she does - and wanted to be sure that you are aware of what an outstanding
person she truly is. PhilaPets is lucky to have her - as are we. :)" "I love PhilaPets and the individual vet techs who take care of my cats. I have been
using them for over 3 years. I can go on vacation and feel 100% sure that my cats are well taken
care of. It is an amazing feeling...since I love my cats! Everyone I have dealt with has been
responsive and very professional." "Lauren walks my dog Finn daily and
I just wanted to drop you an email and let you know what a wonderful job she does with him.
He absolutely loves seeing her (as I can see when we see her on the street occasionally in
the neighborhood) and she does a really great job in not only taking care of him, but also
helping to train him to walk well on a leash. "I wanted to take the time to let you know how incredible Megan O'Mara's
care of my two boxers was last week! The dogs were happy, content and very well cared for-
Megan is a credit to the organization and a welcomed help during my travel times. Her care of the
girls is exemplary! "My experience was 100% positive. This is the only time I have been able to leave Skipper
and he has not destroyed something in the house. I was very pleased with PhilaPets and
Dan Rosen in particular. I will definitely use your
service again. I especially appreciated the notes left by Dan with updates as to how Skipper behaved." "I just wanted to write to you all to thank you for your service and in
particular thank Mary Beth for being awesome in caring for my two
dogs. The boys were really happy when I came home from a vacation.
I wanted to go away for a bit, but did not want to board my dogs.
PhilaPets made that possible by fulfilling in the gaps when a friend
could not pet sit. On the last day, my 13 year old dog apparently
stepped on a bee and had it embedded in his paw. (Who DOES that?)
Mary Beth stayed with him to make sure he didn't have an allergic
reaction. She was successful in getting the bee and stinger out and
soaking his foot, even though he was very protective of it. She went
above and beyond the call of duty and she is very appreciated. I
have been telling all my neighbors and facebooking about you guys.
Thanks again!" "Your service—and particularly Mary Beth—have improved my life tremendously since I know that when I am away my cantankerous cat's health care needs will still be met. In fact, without Mary Beth's and my usual housesitter's flexibility and support on Sunday I would have cancelled Miles surgery. But I have so much trust in both of them that I felt confident that Miles was in good shape to proceed on Monday. You are indeed lucky to have Mary Beth. She is truly terrific and I can't sing her praises enough!" "My experience was 100% positive. This is the only time I have been able to leave Skipper and he has not destroyed
something in the house. I was very pleased with PhilaPets and Dan Rosen in particular. I will definitely use your service again.
I especially appreciated the notes left by Dan with updates as to how Skipper behaved." "When I go on vacation, I trust very few people to watch Yoda--not even my own family,
whose reckless tendency to leave doors wide open have excluded them from the honor of watching my
little guy. Then I came across philapets.com. Our sitter comes in and checks on Yoda, leaving
behind detailed notes of how she and the cat spent their time. She turns the faucet on so he can drink,
snuggles when he's needy, and throws catnip toys around when he's rowdy. She emails me with assurances
when I neurotically check-in with lame excuses. And I can tell she loves animals. If you're going away,
check out PhilaPets. You'll never need one of those stealth teddy cams." "Just wanted to let you know about the terrific performance of Team Tikkun during our
recent trip. Dionne, Brittany and
Melissa were stellar in following my complicated
instructions for medicating and feeding our gray princess. Fortunate that Tikkun is such a good patient and cooperated
with her caregivers, but still, to find her in as good shape as when I left her was really a gift.
As she sits purring on my lap, I am so grateful to be able to call upon PhilaPets and to know that
I will have experienced, kind and dedicated caregivers who will give both cats the love and
attention to which they have become accustomed!" "Just wanted to drop you a note to say thank you for taking such wonderful care of my Simon — and on such short notice as well. He was relaxed and happy when I got back, so I know he was in wonderful hands with you both, and I was glad to read that he was a good boy as well! He always has been shy and (as my vet calls him) "sensitive," but at 18 he's even more of
a scaredy cat — so I can't tell you how reassuring it is to know that he didn't hide, he ate well,
took his meds, and even sought out some TLC. That means a lot, and it speaks volumes about the fine
care he received from you both." "I'd like to let Angie know that I appreciate her taking care of my cats, especially
when I let you guys know with such short notice! Everything looked perfect when we came back,
as always. It was great to be away and know that my cats were in good hands. Thank you very much." "Everyone at PhilaPets was extremely professional and helpful. We had two different people take care of our cats at different times. Each time the person left behind daily notes of what he/she did. And they both followed our requests completely. The online reservation service made it very easy to schedule visits. A few times we did not hear back from them about a reservation immediately. But whenever I contacted them they answered immediately. And I was always able to make a reservation even at the last minute. My interaction with the care folks and the home office people made me feel comfortable to let these people into my home when I was away. The prices could not be beat. Putting an animal into a kennel/vet care center is expensive and my cats always seem to end up sick. The visit rate was well worth the $16 it cost when we were members. And I would have gladly paid more for the convenience of the service. " — Written on Angie's List Web site "We are writing to express our deepest appreciation for two of your Pet Care Specialists' efforts: Katherine and Megan. Words cannot adequately describe how wonderful they were to our dog, Buford, while we were on vacation in Europe last week. Katherine took excellent care of Buford and sent us daily email reports and pictures of him, which we were excited to receive each day. She is extremely thoughtful and conscientious. It gave us tremendous peace of mind to know that our dog was in her capable hands. Megan is Buford's regular walker and she is terrific. This past week, she adjusted her schedule to accommodate our travel plans and to ensure that Buford was well taken care of while we were away. Thank you PhilaPets for your incredible and reliable service day in and day out. We appreciate all that you do and we specifically
wanted to acknowledge the outstanding care offered by Katherine and Megan. They are both assets to your company." "Thanks so much for caring for Andre this week. While he purred when we got home, he did not seem lonely. Ever since you and dan have been caring for him during our vacations, he's weathered our absence well! Thanks so much!!" "I just returned from my trip, and my cat Shayna was full of great energy when I came home. I could tell that she was very well taken care of by Sue while I was away this week! This was my first time using your service, and it really was amazing to come home to a happy cat. This was a first! I will definitely be using your service in the future!" "Thank you so much, and thank you for the past three years of reliable pet sitting service. I will be sure and recommend you to any and all pet owners in the city." "I wanted to give feedback on my first experience with your service and specifically Miriam Fernandez. "Thanks for taking care of my cats during this year and for making me feel that I was leaving them in great hands while I was gone." " I just wanted to thank you, Zeth, and Angie for being so prompt and helpful with the holiday scheduling. I really do appreciate your hard work and dedication. (And obviously, Max does, too.)" "We really appreciate the love and care that Mr. B has received from everyone at PhilaPets. You guys were there for him when we couldn't be-- often at the last minute. That attention is invaluable. Thank you!" "We came back today from our short trip for Thanksgiving and Rachel worked out great. She left a note after every visit which was also wonderful." "Seriously, I don't know how to convey how grateful we are -- you all are above and beyond, and it's been such a huge source of comfort to us and especially to miss Sammy. THANK YOU!!!" "Thanks for everything! Megan was a terrific cat visitor, my cat Yoda was so much happier when I returned from this trip than when I returned from previous trips. Also I appreciated Megan leaving me a note about each visit. She's great!" "Thank you all for taking such great care of Baron. He was glad to see us yet he was very mellow. He seemed to have gotten great attention and care while we were gone. Thanks." "T Ritchie has been walking Franklin for a couple of weeks and I LOVE her!" "It was such a pleasure having Lauren here while I was away. She was great with my (5) cats and the place was immaculate when I returned." "Hey there, First of all, can I just say that I love Alice? She is the absolute best! We are so grateful that she was able to come through for us last weekend." "I also wanted to forward my gratitude to Deirdre who cared for my rabbits last week. When I arrived home, the cage was clean and the area surrounding the cage was spotless. For a mother of a 19 month old who just arrived home from a different country with a different time-zone, this made my life so much easier. It gave me a little time to recuperate and I greatly appreciate that." "Rob Reed cared for my 11 year old Rottweiler, Max for 2 weeks in early August. Rob did an OUTSTANDING job. Upon my return, my dog was quite calm and relaxed. It was obvious that Max had all of his needs met and was very well cared for in my absence. I would also like to commend you, as an organization, for maintaining an extremely well run business that offers it's clients such peace of mind. I find it very comforting to know that the sitter responsible for my pet has all of your staff's expertise available to them at any time. Thanks again for your help ... MUCH appreciated !!!" "We wanted to send you a note to thank you and Miriam for doing such a great job in caring for Asher and Alex during our recent trip. This was the first time that we used your services and we must say, they have exceeded our expectations on every level! Not only did Miriam take meticulous care of our two cats, she went above and beyond in cleaning up after them. In fact, one of them had vomited a few times on one of our news rugs and she went so far as to cover that area with paper to prevent any further marks if they should do it again! And she left a journal of her activities and observations covering each day she was here -- a very nice 'personal' touch. "Thank you for taking such great care of Murphy on two recent occasions. Cindy and Brittany were so professional, and Murphy obviously appreciated the personal attention! " "My weekend was so much better knowing that you were watching my guys. It's truly amazing how in such a short time you were able to understand and appreciate their unique personalities. It's exactly why I call Buddy the man of the house and Molly, my supermodel with her attitude." "Thank you, thank you, thank you for taking such wonderful care of Rocki and Adrienne while we were out of town. After researching and visiting many kennels (and not being impressed!) I was so happy to hear of your service. It was just great to come home to notes from Krista and to two happy pets. I felt so good knowing that the pets were in their own home and had a great companion like Krista coming by to take care of them. "I just wanted to extend a very warm thank you to Rose and the PhilaPets team! We are so grateful we found you guys. Not only do you make our lives easier, but have enriched our kitties lives as well. We used to leave town for a few days, leaving friends to care for Bombay and Seven, but it wasn't until Seven needed meds before we really found PhilaPets. I've never felt more confident and assured of their safety. "Just wanted to let you know that I think your service, employees, and website are fabulous!!! I tell everyone about it - you've really created a one-of-a-kind operation there!" "It's the next best thing to being there..." "Instead of worrying about flying fur during our recent trip to Italy, we hired PhilaPets.com to check daily on Tikkun, Lilith and Gingi. In addition to fresh food and water and scooped poop, Deirdre gave each of them her full time and attention. And because of her veterinary experience, we felt confident that she would spot any illness or out of the ordinary behavior. However, we didn't expect the appreciation she had for each of our very different animals. The notes she wrote during her visits were not only fun to read, but also reassured us that Deirdre really "knew" her charges, even if Lilith wouldn't come out of her secret hiding places. We plan to use Deirdre and PhilaPets.com whenever we are away from home for an extended period." "Going out of town at short notice has never been easier for my husband and me! We rely on PhilaPets.com for the exceptional care they take of our cats Echo and Neo and the rapport they share with them. So thanks to PhilaPets, while we are away our cats certainly do play!" "We received the best care imaginable from PhilaPets.com. Whenever we go out of town we feel comfortable knowing that our two cats will be cared for in a professional manner while receiving the loving attention that they need on a daily basis." |
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